Restaurant wait time, also known as “the queue” is a frustrating part of the restaurant business for many operators.
The problem is that it’s hard to measure and quantify. You can’t just add up how long people are waiting to order and divide by how many orders you get in an hour.
So if you want to remove restaurant wait time with automation, here are some ideas:
Use a bot (Digital Menu) to take orders from customers and send them directly over to your kitchen.
Use an restaurant automation platform like Orderific that when someone places an order with your website, it automatically sends it to your restaurant.
The idea here is that instead of waiting in line for a table at your restaurant, people can order online first and then come pick up their food directly from their car or home address.
Remove wait time
Have you ever walked into a restaurant and thought to yourself: “man, this place is packed. Do my friends have to wait?”
Or perhaps you’re sitting in a restaurant and realize that the place looks really busy, but there’s no indication of how long the wait will be.
Well, the good news is that we can help with both of these problems with a digital menu!
Automate the ordering process.
With a digital menu, your customers can order directly from their phone or computer with just one click. This saves time and makes it easier for them to order what they want.
The best part is that you can automate the ordering process in your restaurant with a digital menu so that it happens automatically when a customer makes a reservation. This means less work for you and more time for the customers!
Get Insightful Data of your real life clients and create a better experience for them
A digital menu is a tool that helps you collect information about what your clients like and dislike.
You can use it to see what types of food they prefer, how often they order it, and what makes them choose one option over another.
If you know this information, you can make your business more efficient and successful by using it to improve customer service and increase revenue!
Increase efficiency with restaurant automation.
Increase efficiency with restaurant automation. The best part about running a restaurant is that there are always new things to learn and ways to improve.
One of the ways you can do that is by automating as much of your business as possible. It doesn’t matter if you’re a small mom-and-pop shop or a large chain, there are plenty of options out there for you to make sure your restaurant runs smoothly.
Here’s how investing in software can make your life easier:
1) Save time and money on labor costs. Automation means fewer employees needed to run the daily operations at your business, which means less overhead. Not only will this save money on employee wages but also on training costs and benefits packages.
2) Improve customer service by freeing up staff members to focus on other tasks throughout the day (such as making deliveries or answering emails). This frees up valuable time spent dealing with customers—which means more satisfied customers!
3) Monitor performance so you can see what’s working well and what isn’t—so you can make adjustments quickly before things get out of hand or even worse, stop performing altogether!
Allow customers to order ahead.
Digital menus and Restaurant websites allow customers to order ahead and book a table.
The menu is displayed to the customer on their mobile phone or tablet, and they can choose items and check out at the register with their device.
This is a great option for restaurants that have a limited number of tables and want to give their customers more control over their dining experience.
It is also great for people who want to save time and once they arrive their food is ready to be served to them.
Benefits of Digital menus for Restaurant Automation
- Fast Self-Ordering
Ordering food online from a QR Smart Menu is an easy, single-click task.
Customers do not need to wait in lines as they can do it right from the digital menu on their phone.
And your staff will deliver food promptly or they can go pick it up when its ready.
- Wide Range of Payment Systems
In line with embracing automation, restaurants use a POS system that offers customers more choices regarding how they should pay.
For instance, they can use the payment options on the digital menu or tabletop kiosks to pay for their meals. The days of waiting for the check, give your cash or card and wait for your receipt are long gone!
- Faster Food Preparation
Digital menus allow customers to make fast dish selections. They do not need to read long lists like in traditional menus. This allows you to take their orders faster, prepare food quickly and serve more clients.
- Customer Table Reservations or Pickup
Smart restaurant menus mean little chance of making a wrong table reservation or pickup arrangement. All the details about the dishes are provided clearly.
Customers can view their favorite dishes easily and fast on the smart menus and make their orders. The reservation can be accepted with a single click! This saves time as all the relevant information is on the screen to make the right choices quickly.
- Automated Inventory and Reports
Smart restaurant menus such as Orderific can help restaurants plan their inventory better. These menus have a point-of-sale system with details on the daily sales records.
These systems also monitor the inventory levels, provide sales information, the quantity of the ingredients left, and more. This system prevents the likelihood of over-ordering, which reduce food waste in the long run.
- Digital Menu Flexibility
Smart menus are flexible because you can use them to display most of the dishes and drinks you offer.
If you offer your customers a new drink or dish, you can easily update this menu with zero hassle. Plus, they carry a lot of information. You can even add details of recipes you used to prepare your clients’ favorite dishes.
The restaurant industry has been increasingly adopting automated systems throughout its operations to eliminate the issue of long queues and unbearable wait times.
This automated technology has guaranteed clients can pre-order, pre-book for tables, check out smart menus, etc., all of which allow the restaurants to serve them better and faster which boosts customer satisfaction and leads to repeat visits.
If you’re interested in adding a smart menu try the Orderific Menu which comes with many tools that help you grow in the digital world.